Hematite Stainless Steel Snake Chain Necklace

Jewelry Care

As with most jewelry, gold, silver, stainless steel, copper and other metal will tarnish over a period when exposed to harsh chemicals, swimming in pools or ocean water. Also, some climates such as high humidity can cause tarnishing.

Here are some tips to clean and maintain your jewelry:

• Keep jewelry away from chemicals including perfumes or lotions.
• Remove jewelry before swimming in the pool or ocean, as chlorine or salt water will cause the material to tarnish quickly.
• Soak jewelry in clean warm water with dish soap, then rinse and dry with a soft, clean cloth.
• Use a soft polishing cloth or Kleenex to easily clean the jewelry.
• Store jewelry in a cloth pouch or in a jewelry box.

30-Day Exchange Policy

At ArByJaye, we want you to love your jewelry! If you’re not completely satisfied with your purchase, you can exchange your item within 30 days of the purchase date. Here’s how our exchange policy works:

To qualify for an exchange:

• Items must be unworn and in original packaging.
• Earrings and personalized items are not eligible for exchange unless defective.

How to Exchange:

• Contact us at [customer service email].
• Include your order number and reason for the exchange.
• Follow the return instructions we provide.

Exchanges are processed within 5-7 business days of receiving the item. Thank you for choosing ArByJaye!

Shipping Policy

We take pride in our products! All orders are processed within 3-5 business day. We offer shipping for our handmade jewelry, skincare and accessories within the U.S.

Processing Time: Orders are processed within 3-5 business days.

Shipping Options:

• Standard Shipping: $7 (3-7 business days)
• Expedited Shipping: $15 (1-3 business days)

Please note that we currently do not offer international shipping. For questions, contact us at arbyjaye@gmail.com.Thank you for supporting our craft!